casinocoke Terms & Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and casinocoke ("casinocoke," "we," "us," or "our"), the operator of the online casino platform accessible at casinocoke.vip ("the Platform").

By creating a casinocoke account, accessing the Platform, or using any of the services offered — including but not limited to casino games, sports betting, sabong, bingo, and live dealer tables — you confirm that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.

If you do not agree to any provision of these Terms, you must immediately cease using the casinocoke platform and close your account. Continued use of casinocoke following any amendment to these Terms constitutes your acceptance of the updated provisions.

2. Eligibility & Age Verification

Use of the casinocoke platform is strictly restricted to individuals who meet all of the following eligibility criteria:

• You are at least 21 years of age. Philippine regulations governing online gaming mandate a minimum age of 21 years for casino-style gambling. casinocoke enforces this requirement strictly.
• You are accessing the Platform from a jurisdiction in which online gambling is not prohibited by applicable law.
• You are not a current employee, contractor, or immediate family member of an employee or contractor of casinocoke.
• You are not under self-exclusion from casinocoke or any other gambling platform.
• You have not previously been excluded or had an account terminated by casinocoke for violation of these Terms.

casinocoke reserves the right to request proof of age and identity from any account holder at any time. Documents accepted for age and identity verification include: Philippine Statistics Authority (PSA) PhilSys national ID, Philippine passport, driver's licence issued by the Land Transportation Office (LTO), SSS ID, GSIS ID, and PRC professional ID. Failure to provide satisfactory identity documents within the specified timeframe may result in account suspension and withholding of pending withdrawals pending verification.

3. Account Registration

To access real-money games on casinocoke, you must register a personal account. By registering, you represent and warrant that:

• All information provided during registration is accurate, current, and complete.
• You will promptly update your account information should any details change.
• You will register only one (1) account on casinocoke. Duplicate accounts — whether registered under the same name, address, email, phone number, payment method, device, or IP address — are strictly prohibited and may result in immediate account closure and forfeiture of funds.
• Your casinocoke account is for your personal use only. Sharing, transferring, or selling your account credentials is prohibited.
• You are responsible for maintaining the confidentiality of your username and password. casinocoke will not be liable for any losses arising from unauthorised account access where such access resulted from your failure to maintain credential security.

casinocoke operates a Know Your Customer (KYC) verification process. Account holders are required to complete identity verification before any withdrawal is processed. The KYC process may also be triggered for large deposits or unusual account activity. Accounts that fail to complete KYC verification within a reasonable timeframe may be suspended.

4. Deposits & Withdrawals

All transactions on casinocoke are denominated in Philippine Peso (PHP). The following provisions govern deposits and withdrawals:

• Deposits: Funds deposited into your casinocoke account are accepted via GCash, Maya / PayMaya, GrabPay, QR Ph, InstaPay, PesoNet, BPI, BDO, Metrobank, 7-Eleven CLiQQ, USDT TRC20, and Coins.ph. Minimum deposit is ₱100 unless otherwise specified for a particular payment method.
• Withdrawals: casinocoke processes withdrawal requests to verified payment methods. Minimum withdrawal amount may vary by method. Processing times are typically within minutes for GCash and Maya once the request is approved; bank transfers may take longer depending on the receiving institution.
• KYC Requirement: No withdrawal will be processed from an account that has not completed KYC identity verification.
• Bonus Funds: Bonus balances are subject to wagering requirements before they may be withdrawn. See Section 5 for full bonus terms.
• Currency: casinocoke does not accept deposits in foreign currencies. USDT TRC20 deposits are converted to PHP at the prevailing rate at the time of transaction.
• Fraud Prevention: casinocoke reserves the right to request additional documentation for any transaction flagged by our fraud detection systems. Suspected fraudulent transactions may result in account suspension pending investigation.

5. Bonuses & Promotions

casinocoke offers various promotional bonuses to eligible account holders. The following general terms apply to all bonuses and promotions unless otherwise specified in the individual offer terms:

• Bonuses are available to eligible registered players who have completed account verification. casinocoke reserves the right to determine eligibility at its sole discretion.
• Bonus funds are credited to a separate bonus wallet and are subject to wagering requirements before conversion to withdrawable cash. Wagering requirements, eligible games, minimum odds (where applicable), and validity periods are set out in each individual offer.
• Only one bonus may be active at a time unless casinocoke expressly states otherwise for a specific promotion.
• casinocoke reserves the right to withdraw, amend, or cancel any bonus or promotion at any time without prior notice if there is evidence of misuse, bonus abuse, collusion, or exploitation of loopholes.
• Winnings generated exclusively from free spins or bonus play (before wagering requirements are met) do not constitute real cash and cannot be directly withdrawn. Only after the applicable wagering requirement is fully met will the remaining bonus balance convert to withdrawable funds, subject to any maximum withdrawal limits specified in the offer.
• casinocoke reserves the right to request documentation to verify that a player claiming a bonus is the genuine account holder and meets all eligibility criteria.

6. Gameplay Rules

casinocoke provides access to games supplied by third-party game providers. The rules of each individual game are set by the respective provider and are displayed within the game interface. By playing any game on casinocoke, you agree to the applicable game rules.

• All RNG (Random Number Generator) game outcomes are generated independently and cannot be influenced by casinocoke or the player.
• In the event of a discrepancy between the result displayed on your screen and the result recorded on casinocoke's server, the server-side record shall be authoritative.
• casinocoke is not liable for any loss of data or interruption of gameplay resulting from network connectivity issues on the player's side.
• Minimum and maximum bet limits apply to all games and may vary by game, table, or event.
• In the event of a system malfunction, casinocoke reserves the right to void affected rounds and return stakes to the player's account.

7. Prohibited Conduct

The following activities are strictly prohibited on casinocoke and will result in immediate account suspension, forfeiture of balances, and may be referred to the relevant Philippine authorities:

• Providing false, misleading, or fraudulent information during registration or verification.
• Registering multiple accounts or using another person's account.
• Using automated software, bots, scripts, or any other artificial means to interact with casinocoke games or systems.
• Collusion with other players or any third party to gain an unfair advantage.
• Exploiting software errors, glitches, or loopholes. Any winnings generated through exploitation of a known or suspected software error are void.
• Attempting to launder money or use casinocoke for any illegal financial transaction.
• Any activity that compromises the security, integrity, or fair operation of the casinocoke platform.

8. Intellectual Property

All content on the casinocoke platform — including but not limited to trademarks, logos, software, game content, text, graphics, images, and the casinocoke name itself — is the intellectual property of casinocoke or its licensors. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from casinocoke without express prior written consent.

9. Limitation of Liability

To the fullest extent permitted by applicable law:

• casinocoke provides the Platform on an "as is" and "as available" basis. We make no warranty that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components.
• casinocoke shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the Platform, including loss of data, loss of profits, or gambling losses.
• casinocoke's total liability for any claim arising from your use of the Platform shall not exceed the total net deposits made by you in the thirty (30) days immediately preceding the event giving rise to the claim.
• Nothing in these Terms excludes casinocoke's liability for fraud, gross negligence, or any liability that cannot be excluded under applicable Philippine law.

10. Responsible Gaming

casinocoke is committed to promoting responsible gambling. We provide the following tools to all account holders:

• Deposit Limits: Set daily, weekly, or monthly deposit caps directly from your account settings. Limits take effect immediately and cannot be increased for 24 hours after any change.
• Session Time Alerts: Configure reminders to notify you of the length of your current gaming session.
• Cool-Off Periods: Temporarily suspend your access to the Platform for periods ranging from 24 hours to 30 days.
• Self-Exclusion: Permanently or semi-permanently exclude yourself from the Platform for a minimum of 6 months. Self-exclusion requests are processed immediately and are irrevocable for the duration of the exclusion period.

casinocoke adheres to age verification requirements in accordance with PAGCOR guidelines and Philippine law. All players must be at least 21 years of age. If you are concerned about your gambling behaviour, please visit our Responsible Gaming page for further guidance and support resources.

11. Termination

casinocoke reserves the right to suspend or permanently close any account, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms.
• Suspected fraudulent, illegal, or dishonest activity.
• Failure to complete KYC verification within the required timeframe.
• Account inactivity exceeding twelve (12) consecutive months.
• Any regulatory or legal requirement mandating account closure.

Upon account closure, any real-money balance remaining after deduction of applicable bonus funds and pending wagering requirements will be returned to the player via their verified payment method, subject to completed KYC verification and the absence of any outstanding investigation.

12. Governing Law

These Terms and any dispute arising from your use of casinocoke shall be governed by and construed in accordance with the laws of the Philippines. You agree to submit to the exclusive jurisdiction of the courts of the Republic of the Philippines for the resolution of any dispute arising from or related to these Terms or the casinocoke platform.

13. Amendments

casinocoke reserves the right to amend, update, or replace these Terms at any time. Where changes are material, casinocoke will provide reasonable advance notice to registered account holders via email or a prominent notice on the Platform. Continued use of casinocoke following the effective date of any amendment constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically. The most current version will always be available at casinocoke.vip/terms-conditions.

14. Contact Us

If you have any questions about these Terms and Conditions, please contact the casinocoke support team:

• Email: [email protected]
• Live Chat: Available 24/7 from any page on the casinocoke website.

For responsible gaming support or self-exclusion requests, please visit our Responsible Gaming page.